Frequently Asked Questions

Sort through our questions below by category or by keyword search to find the exact information you need.

All
Programming
Cancellations
Nutrition
Staff
Bookings
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Does Laurus do background checks on employees?

Yea, all of our team goes through a third party’s screening process for background and police checks.

Staff -STFFS
How do your camp discounts work?

We have several camp discounts that apply automatically for you at checkout.

  1. Early-bird pricing: Our prices increase every month. Register in January to secure our cheapest pricing of the year!
  2. Multi-week bulk discount: The more weeks you register for, the less you pay per week! You will see your multi-week discount applied automatically when you check out.
  3. Sibling discount: We have a sibling discount of up to 35% on any child(ren) after the 1st. This discount will be automatically applied for you at checkout when you register 2 or more children under your name for the same week(s).

How does your pricing work?

Registration for all camps opens up in January. We have special early-bird pricing for returning parents as well as for those that register with us in January. Our pricing increases every month and spots are limited at the discounted pricing.

You can register here to take advantage of our discounted pricing today!

Bookings - BKKGS
Can I switch locations?

Yes, you can!

Locations switches are subject to availability.

Provided a location does have availability for a switch, extra fees or a refund may be in order to accommodate the difference in pricing.

To request a location switch, please fill out this form.

Can I switch activities and STAs?

Yes, you can.

Kids change their mind all of the time, we get it! Simply fill out this request form by the Thursday prior to the concerned week and we will take care of the rest for you.

Switches are at no charge if requested by Thursday of the week prior. Switches can be made after the Thursday but are subject to availability and possible additional charges.

Is it an overnight camp?

No, we are a day camp. We operate during the week days only from 7am-6pm (7:30am-5:30pm for our downtown locations).

Programming - PRGMMG
Do you have to be a Quebec resident or have a visa to attend your camp?

Nope! Our camp is open to anyone, you do not have to be a Quebec resident to register. We are fortunate enough to have children from all around the world join us every year.

Programming - PRGMMG
Does the school have AC when the kids are inside?

Some have AC but they are all well ventilated rooms. Weather permitted, the campers are outside as much as possible and the counsellors are trained to have water breaks every 20 minutes.

Staff -STFFS
How do I cancel my registration?

If you would like to cancel your registration for this summer, please fill out the appropriate form and we will issue a full refund minus the administrative fee of $25 per week registered.

Cancellations - CNCLLE
Is my child properly accompanied throughout the day?

Yes, it is our camp counsellors main priority to ensure that each camper is with their group and well integrated into the camp lifestyle. Our counsellors accompany their children wherever they need to go throughout the day (water breaks, bathroom breaks, etc).

Staff -STFFS
My child is allergic to nuts - can they attend your camp?

Yes! We ask all families and staff to avoid packing any snacks or lunches with nuts or peanuts in them to ensure the safety of all.

Nutrition - NTRTN
Do you require a credit card to register?

Yes, our registration system requires a credit card and a deposit in order to complete registration and secure the spot in our camp.

Bookings - BKKGS
Do you offer payment plans?

Yes! During the registration process you will be asked to input your credit card information. In this section you will see the payment plans that are offered.

Bookings - BKKGS
When is payment due?

When registering, you will be required to include credit card information. Payment is required in full prior to camp starting in order to keep their spot secured.

Bookings - BKKGS
What is your cancellation policy?

We understand that sometimes things come up and weeks need to be cancelled or moved around. That's why we do our best to be as flexible as possible!

If you need to switch around your weeks in the summer to alternative dates, you can do so at no additional cost. If you need to cancel a week, a refund will be made in full minus an administrative fee of $25/week cancelled. You can click here to request these changes.

The deadline to switch or cancel weeks (and STA's) with a partial refund is 4pm on the Thursday prior to the concerned week of camp. After this time, no refund is possible for cancellations or absences as camp is 3 days away, staff have been scheduled and materials have been purchased.

Cancellations - CNCLLE
Does your camp still run on holidays? i.e. Canada Day & Jean Baptiste?

Yes, our camp runs 5 days a week every week in the summer even if there is a holiday.

Programming - PRGMMG
What are the weekly themes that I see on your website?

Our weekly themes are incorporated into as many camp activities as possible all week long! Everyone gets to experience the theme of the week regardless of which STA you sign up for. Superheros, Under the Sea and Nature are examples of themes you can expect your child to explore at Laurus!

Programming - PRGMMG
How does registration work?

Registration is completed through our website, just make sure you have selected the correct location! You will receive a confirmation email once you have registered.

Bookings - BKKGS
What do the kids do during extended care hours in the morning/evening?

During check-in and check-out and extended hours our campers are supervised in the gym for free play time.

Programming - PRGMMG
Where do we hire a shadow for our son/daughter?

You can visit this website. For safety and security purposes, we require that a CPR Training & Background check be completed and shared with us prior to the shadow's first day of work on one of our locations.

With enough early notice, Laurus may be able to help in the search for a shadow and may be able to cover the fees associated to hiring one. If your child has any special needs and requires a shadow, you can fill out this form here.

Staff -STFFS
Do the Junior campers get to nap?

Yes! Our junior campers (age 3-4) have a nap time for 45 minutes right after lunch but parents can opt out if they wish.

Programming - PRGMMG
Do the kids go to the pool?

We don’t have swimming or anything that involves the head being submerged under water as we feel the risk is too high. We do however have weekly water activities such as water gun fights, water balloon fights, slip-n-slides, sprinklers,and more.

Programming - PRGMMG
What Language does the camp run in?

All of our camps activities and games are run in English. Our counsellors however are all bilingual.

Programming - PRGMMG
How old are your counsellors and what training do they have?

Our counsellors have an age range of 17-25. They go through background checks and CPR training. We have an average camper to counsellor ratio of 5-1 (3-1 for our Juniors).

Staff -STFFS
Does Laurus provide documents for taxes?

Yes, if you are registered for one of our locations in Quebec and are a Canadian resident with a Social Insurance Number (SIN), we can provide you with a Relevé 24 (RL-24). This form will be accessible online via your client portal account. If you would like to request an advancement from the government, please fill out this form here.

If you are registered for our programs outside of the province of Quebec, you may declare your Laurus fees on your tax returns.

Programming - PRGMMG
Is Laurus Summer Camp operating this summer?

Yes, Laurus Summer Camp will be operating in 2023. We have successfully operated every summer since 2012 and do not anticipate closing our doors anytime in the near future. We look forward to having another safe and fun summer this year!

Programming - PRGMMG
What is curriculum based programming?

Curriculum based programming defines what, why, how and how well students should learn in a systematic and intentional way. The curriculum is not an end in itself but rather a means to fostering quality learning. We ensure all programs are engaging, fun and grounded in research.

Programming - PRGMMG
Does Laurus accommodate children with special needs?

Although Laurus is not a special needs camp, we strive to maintain an inclusive environment. If your child has an aid during the school year and needs one on one attention, we are happy to accommodate your child so long as they have a provided shadow accompanying them at camp.

Programming - PRGMMG
If the government mandates camp cannot occur, what financial alternatives are provided?

If childcare services are not permitted and we are unable to run our camp operations as scheduled, for families who have already paid and registered their children for the summer, we can offer the following financial alternatives:• Rollover registration and paid camp fees for the following year. Camp fees can be used as a credit towards any programs Laurus offers, including March Break, Summer Camp and towards any Laurus Lifestyles offerings. These rollover credits will not expire and can be used indefinitely.• Donate some or all your paid camp fees to support underprivileged youth from low socioeconomic families and provide them with a camp experience.• Refund of the registration with a administrative fee. Refunds can be made in full minus the administrative fee.

Programming - PRGMMG
Where are your camps located?

We have locations across the Greater Montreal area including the Downtown-Westmount area, the West Island, Laval, Rosemère, Verdun, Brossard, Vaudreuil, and the East end. We are excited to announce that we will also be opening up in Ottawa this summer!

Programming - PRGMMG