Frequently Asked Questions

Sort through our questions below by category or by keyword search to find the exact information you need.

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Are taxes included in camp fees and membership fees for parents? Do parents pay taxes on additional items like lunches and shirts?

Yes, camp fees and membership fees include taxes in their total cost. However, taxes are not included in the pricing of additional items such as lunches, shirts and extracurricular activities (Lifestyles Programs).

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How does our referral program work?
  1. 10% Discount for New Families: When you refer a new family to our camp and they register their child, they will receive an additional 10% discount on their registration fees! This discount will be applied when they use the special code provided to them upon submission of the referral form.
  2. Referral Credits for You: As a thank you for your referral, you will receive a $25 credit for every week the referred family registers their child for camp. For example, if the new family registers their child for 4 weeks, you will receive a $100 credit towards your own camp fees!
  3. Unlimited Referrals: There is no limit to the number of new families you can refer! The more families you refer, the more credits you can earn towards your own camp fees.

Let's imagine Sarah, a current parent registered at Laurus Summer Camp, excitedly telling her friend Emily about the camp's Refer-a-Friend program:

Sarah: Hey Emily! Remember how much fun I had at Laurus Summer Camp, last summer? Well, they have this awesome Refer-a-Friend program now. If you sign up, you'll get a 10% discount on your fees, and I'll get a $25 credit for each week you attend. There's no limit to how many friends I can refer, so it's a win-win for both of us!

Emily: That sounds amazing, Sarah! I'll sign up right away. Thanks for letting me know!

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How do I opt-out my child from photo consent?

We provide a service with WaldosPhotos for the distribution of photos to our community. In order to opt-out please follow the steps below:
Step #1: Contact info@laurussummercamp.com expressing your will to opt-out. Provide the following information.
- First and Last Name of Your Child
- Location of Attendance
- Profile Photo of Your Child (Clear photo of the face with only the child in the photo)
- Your Email Address In Your Amilia Account

All of this information is required or else we cannot process your request

Step #2: Send all the information! We should have everything updated within a 24-48 business hours.

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Are you a specialized camp in sports, arts, science or other?

No. However, we specialize in providing a wide range of activities through our STA program (Specific Training Areas). As a parent you can choose which specific training area you want your child to participate in for 75 minutes a day. More information on what an STA is here.

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Can I refer friends to register for Laurus camp?

Yes you sure can! For that please submit the following Referral form. After your friend registers you will gain a 10% discount on camp fees.

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Can I register my kid to a program even if the age is not the one required?

No, our programs are designed for the specific following ages:
Junior - 3 and 4 years
Youth - 5 to 11 years
Leadership - 12 to 14 years
Counsellor in Training Program (CIT) - 15 years

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What is your camper to counsellor ratio?

Laurus is proud to say that it exceeds the Association du Québec's required camper to counselor ratio. The exact ratio can't be guaranteed as staff schedule changes do happen (ex: staff member calls in sick).

Staff -STFFS
What happens if I am late picking up my child?

Our normal camp day ends at 4:00pm. Should you arrive after 4:00pm, your child will be automatically enrolled in our Extended Care program for the day ($10/day/child).

If your child is already in our Extended Care program and you arrive late (after 5:30pm or 6:00pm, depending on the location), you will be charged a fee of $1/minute/child. 

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Do you guys provide lunch or do we provide our own lunch?

We offer an optional lunch program at our camp! We've partnered with Hunger Busterzz to provide nutritious catered lunches for our campers. The pricing varies based on size, with small lunches priced at $10 and large lunches at $12. 

If you do not wish to purchase hot lunches, please provide your child with a lunch.

Nutrition - NTRTN
How often do the kids play outside?

Our campers have plenty of opportunities to play outside! Depending on the weather, of course.  We encourage outdoor activities and provide a range of fun and engaging games and sports for them to enjoy.

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Does early care & extended care come with an extra fee?

Early care is completely free! This is from 7 or 7:30 am to 9 am. However, there is an additional fee of $10 for extended care starting at 4:00 pm. As well, there will be an extra charge if a camper isn't picked up by closing time.

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Where are your camps located?

We have locations across the Greater Montreal area including the Downtown-Westmount area, the West Island, Laval, Rosemère, Verdun, Brossard, Vaudreuil, and the East end. We also have a location in Ottawa!

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Does Laurus do background checks on employees?

Yes, all of our team goes through a third party’s extensive screening process for background and police checks.

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How do your camp discounts work?

We have several camp discounts that apply automatically for you at checkout.

  1. Early-bird pricing: Our prices increase every month. Register in January to secure our cheapest pricing of the year!
  2. Bulk discount: Get 5% off when registering for 5-7 weeks. Get 10% when registering for 8-9 weeks.
  3. Sibling discount: We have a sibling discount of up to 35% on any child(ren) after the 1st. This discount will be automatically applied for you at checkout when you register 2 or more children under your name for the same week(s).
How does your pricing work?

Registration for all camps opens up in January. Our pricing increases every month leading up to the start of summer camp. Spots available at each pricing are limited. Prices displayed are not including taxes.

We are proud to present our new Camp For All member-only pricing model. We have locations, weeks and programs that fit everyone's budget. With our optional membership program, you can save up to 70% on your week of camp with Laurus. Click here to learn more about Camp For All and to see a detailed breakdown of all of our pricing.

We have non-member pricing which is $400/week, + tax.

You can register here to take advantage of our discounted pricing today!

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Can I switch locations?

Yes, you can!

Location switches are subject to availability.

Provided a location does have availability for a switch, extra fees or a credit may be in order to accommodate the difference in pricing.To request a location switch, please fill out this form.

Can I switch activities and STAs?

Yes, you can.

Kids change their mind all of the time, we get it! Simply fill out this request form by the Thursday prior to the concerned week and we will take care of the rest for you.

Switches are at no charge if requested by Thursday of the week prior. Switches can be made after Thursday but are subject to availability and possible additional charges.

Is it an overnight camp?

No, we are a day camp. We operate during the weekdays only from 7am-6pm (or 7:30am-5:30pm for some n locations).

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Do you have to be a Quebec resident or have a visa to attend your camp?

Nope! Our camp is open to anyone, you do not have to be a Quebec resident to register. We are fortunate enough to have children from all around the world join us every year.

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Does the school have AC when the kids are inside?

Some have AC but they are all well ventilated rooms. Weather permitted, the campers are outside as much as possible and the counselors are trained to have water breaks every 20 minutes.

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Is my child properly accompanied throughout the day?

Yes, it is our camp counselors main priority to ensure that each camper is with their group and well integrated into the camp lifestyle. Our counselors accompany their children wherever they need to go throughout the day (water breaks, bathroom breaks, etc).

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My child is allergic to nuts/peanuts - can they attend your camp?

Yes! We ask you to make sure the allergies section in your child's account is always updated. This will permit us to make sure all appropriate measures are taken to help protect your child. Also, it is important to bring TWO epipens to camp to make sure we offer the most secure environment for your child.

Nutrition - NTRTN
Do you require a credit card to register?

Yes, our registration system requires a credit card and a deposit in order to complete registration and secure a spot in our camp. An offline payment can be done by calling into our customer support department.

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Do you offer payment plans?

Yes! During the registration process you will be asked to input your credit card information. In this section you will see the payment plans that are offered. Note that NO payment plans are offered after April 1st. If an additional payment plan is required we ask you to kindly call us at your earliest convenience.

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When is payment due?

When registering before April 1st,, you will be required to pay a minimum of 25% deposit.Payment is required in full after  April 1st in order to keep their spot secured.

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What is your cancellation policy?

We understand that sometimes things come up and weeks need to be canceled or moved around. That's why we do our best to be as flexible as possible!If you need to switch around your weeks in the summer to alternative dates, you can do so at no additional cost.

Members: In the event that a member requests to cancel a week of camp, a full refund of the Camp Fee will be issued. However, in compliance with Quebec's Consumer Protection Act, you can cancel the services at any point. In this case, you will have to pay for the services you've already received. There is an administrative fee of $50 or 10% of the cost of services not received. Please note that this refund is only applicable to Camp Fees. Campers Club Membership Fees are non-refundable.‍

Non Members: Non-members will receive a 100% refund on all fees paid. However, in compliance with Quebec's Consumer Protection Act, you can cancel the services at any point. In this case, you'll have to pay for the services you've already received. There is an administrative fee of $50 or 10% of the cost of services not received.If you would like to cancel your registration for this summer, please fill out the Cancelation Request Form .

Cancellations - CNCLLE
Does your camp still run on holidays? i.e. Canada Day & Jean Baptiste?

Yes, most Laurus locations run 5 days a week every week in the summer, even when there is a holiday.If your usual location is closed, you will be moved to a nearby location.

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What are the weekly themes that I see on your website?

Our weekly themes are incorporated into as many camp activities as possible all week long! Everyone gets to experience the theme of the week regardless of which STA you sign up for. Superheros, Under the Sea and Nature are examples of themes you can expect your child to explore at Laurus!

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How does registration work?

Registration is completed through our website via the Amilia platform. Upon registering for a week of camp, you will be prompted to purchase the week  as well as the membership associated with it.  Should you not want to register as a member, please complete your summer camp registration with us over the phone.

Please make sure you have selected the correct location.

You will receive a confirmation email once you have registered with all of your child's registration details.

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What do the kids do during extended care hours in the morning/evening?

During check-in and check-out as well as extended hours, our campers are supervised in the gym for free play time and quiet station games (coloring, bracelet making, etc.).

During extended hours of camp children will have a choice between 3 or 4 different planned activities, and can experience any one of them at any given time.

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Do the Junior campers get to nap?

Yes! Our junior campers (age 3-4) have an optional nap time for 45 minutes right after lunch.

Parents can opt out if they wish. To opt out, please communicate with us via email and let your camp manager know on your child's first day of camp.

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Do the kids go to the pool?

We don’t have swimming or anything that involves the head being submerged under water as we feel the risk is too high. We do however have weekly water activities such as water games , water balloon, slip-n-slides, sprinklers, and more.

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What Language does the camp run in?

All of our camps activities and games are run in English. Our counsellors however are all bilingual.

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How old are your counsellors and what training do they have?

Our counselors have an age range of 17-25. They go through background checks and CPR training. 

All of our employees are 16+ years old. They will all have over 25 hours of training (including theory and practice). We also offer CPR training to everyone. All of our administration staff are also DAFA certified.

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Does Laurus provide documents for taxes?

Yes, if you are registered for one of our locations in Quebec and are a Canadian resident with a Social Insurance Number (SIN), we can provide you with a Relevé 24 (RL-24). This form will be accessible online via your client portal account by the end of February. If you would like to request an advance payment  from the government, please fill out this form here.

If you are registered for our programs outside of the province of Quebec, you may declare your Laurus fees on your tax returns.

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What is curriculum based programming?

Curriculum based programming defines what, why, how and how well campers should learn in a systematic and intentional way. The curriculum is not an end in itself but rather a means to fostering quality learning. We ensure all programs are engaging, fun and grounded in research.

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Does Laurus accommodate children with special needs?

Although Laurus is not a special needs camp, we strive to maintain an inclusive environment. If your child wishes to attend Laurus, but needs extra support, Laurus has agreed to provide the family with a discounted camp fee in hopes to alleviate the monetary impact this may have on them. Please contact our customer support team for this discount.

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Does my child have to be potty trained?

Yes, all campers must be fully potty trained to attend camp. We do not have the facilities nor the resources to accommodate children who are not potty trained.

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